SuperMailo

For Shopify & DTC brands doing real volume

Klaviyo Experts That Feel Like Your Own Retention Team

Strategy, flows, and campaigns from the same operator — not a junior rotation after the sales call. Email that compounds after you already paid for the click.

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Upwork Top RatedKlaviyo & HubSpot certifiedFree 30-min diagnosis

70+

Ecommerce brands worked

25–55%

Email share of revenue we aim for

$10M+

Collective client revenue influenced

5 yrs

Klaviyo · Upwork Top Rated

The leak

You paid for the click. Email is where the profit should compound.

Most brands we audit have a list, a few default Klaviyo flows, and campaigns that look busy. Repeat purchase stays stuck. That is a system problem, not a “send more” problem.

01

Diagnose

Flows, segments, deliverability, and campaign calendar — ranked by revenue leak, not vanity opens.

02

Build

Welcome, cart, post-purchase, winback, VIP. Copy and structure that match how your customer actually buys.

03

Optimize

A/B tests, list hygiene, and a campaign rhythm so email keeps compounding after the setup sprint.

Services

Retention across every customer channel.

Email first. SMS, push, WhatsApp, RCS, Instagram, and mail when the audience actually lives there. Not every brand needs every channel.

Email Marketing
Lifecycle flows and campaigns that print attributed revenue.
SMS Marketing
High-intent texts that respect the channel — not a second inbox.
Push Notifications
On-site and mobile push for moments email is too slow.
WhatsApp Marketing
Conversational retention for brands whose customers already live here.
RCS Marketing
Branded rich messages that still reach almost every phone.
Instagram DM Automation
Automate FAQs and qualification without sounding like a bot.
Direct Mail Marketing
Physical campaigns that get opened when inboxes don't.
Full services

Work

Results first. Then the emails behind them.

Featured retention programs — fashion, SaaS, and beauty. Metric first, then the system behind it.

Direct-to-Consumer Fashion

+55% Revenue

Luxury Fashion Co.

E-Commerce Luxury Brand: 55% Revenue Increase

View case study →
SaaS / Retention Tech

+120% Email Revenue

Retention Software Co.

SaaS Startup: 120% Email Revenue Growth

View case study →
Direct-to-Consumer Beauty

+45% Repeat Purchases

Beauty & Wellness Co.

DTC Beauty Brand: 45% Repeat Purchase Rate

View case study →
All case studiesDesign portfolio

Clients

Brands that already paid for the click.

Lighting, athletic, CPG, and retail — plus the program work behind the revenue numbers.

The audit was a punch list, not a pitch. Flows, list health, and campaign waste ranked by revenue leak. We used it the same week.

Founder

Shopify DTC brand

We did not need another junior rotation after a sales call. Tarik still opens the account — strategy, flows, and QA from the same person.

Ecommerce lead

7-figure catalog brand

Welcome was a default Klaviyo template. Thirty days after the rebuild it was a real revenue channel, not a newsletter hobby.

Operator

DTC brand

Blog

Notes from the inbox.

Segmentation, flows, and the metrics that actually move revenue.

Email StrategyFeatured
Email Segmentation Guide: Segments That Match How Customers Buy
A practical email segmentation guide for Shopify and DTC brands — which segments to build first, what to send, and how to measure revenue instead of vanity opens.
Tarik Abida · September 12, 2026 · 11 min
SMS TipsFeatured
SMS vs Email Strategy: When to Text, When to Mail
A channel-by-channel SMS vs email strategy for ecommerce: cart, launch, shipping, and lifecycle — without training customers to mute you.
Tarik Abida · August 28, 2026 · 10 min
RetentionFeatured
Retention Strategy Fundamentals for Ecommerce Brands
Retention strategy fundamentals for Shopify and DTC: where profit actually compounds after paid acquisition, and the email systems that make it repeatable.
Tarik Abida · June 25, 2026 · 11 min
All posts

FAQ

Before you book

A 30-minute look at the account. You leave with a punch list whether we work together or not.

Thirty minutes on your Klaviyo (or a screen share). You get the leaks, the first fixes, and whether a sprint or retainer is even a fit — a punch list you can use Monday, even if we never work together.

Next step

See the leaks. Then decide.

Book a free audit. Leave with a punch list — even if SuperMailo is not the partner.

Get Your Free Audit